Speaking
The talk that changes the room.
Maranda brings over twenty years of hard-won leadership experience to every stage, with a style that is candid, practical, and grounded in what actually works.
Why Maranda
Real stories. Hard-earned lessons. Practical leadership.
Maranda Dziekonski has keynoted conferences, spoke on webinars, and appeared on hundreds of podcasts — not because she has a polished script, but because she tells the truth. Her talks are direct, specific, and built from real experience leading customer success organizations through hypergrowth, crisis, and everything in between.
Audiences leave her sessions with more than inspiration. They leave with language for things they've been feeling for years — and a clear sense of what to do next.
Speaking topics
What Maranda talks about.
Drawing from her business memoir, Saying the Hard Parts Out Loud, Maranda explores the moments when honesty matters most, the conversations leaders are tempted to avoid, and what happens when people finally say what everyone else is thinking. She shares how candid leadership can build trust, surface problems earlier, strengthen decision-making, and create healthier teams without sacrificing empathy or accountability.
Past engagements
A few places Maranda has spoken...
2016
The Customer Success Summit - Totango
Featured Speaker
2017
The Customer Success Summit - Totango
Featured Speaker
2021
Customer Experience Digital Transformation Summit
Featured Speaker
2022
CS100 - Sundance Utah
Featured Speaker
2022
The Customer Conference - London
Keynote Speaker
2023
The Customer Conference - Tel Aviv
Keynote Speaker
2025
CS100 - Sundance Utah
Featured Speaker
2025
Customer Success Summit - London
Keynote Speaker
Podcast appearances
Conversations worth listening to.
She's So Suite
The Juvenile Corrections Officer Turned SVP CS
B2B Leadership Podcast
The Impact of Economic Uncertainty on Leadership and Hiring
Account Management Secrets
Beyond NPS: Why Modern CS Teams Have to Own a Number
Sales Is King
Creating a Customer Success Growth Engine
The Customer Success Channel
The Importance of Revenue in CS
Inspiring Future Leaders
Episode Twenty: The One with Maranda Dziekonski
Book Maranda
Let's talk about your event.
Whether you're planning a keynote, a workshop, a fireside chat, or a podcast conversation — reach out and tell me about it. I respond personally.
